ÃÛÌÒ´«Ã½Æƽâ°æÏÂÔØ

Search

Sprint 6 Demo Updates

Sprint 6 progress across BuffET CRM05 business capabilities and epics.

Sprint 6 progress across BuffET platform business capabilities and epics

Quick Summary

Sprint 6 focused on Alerts & Outreach and the student portal within the Buff Experience Transformation (BuffET) project. The sprint introduced new outreach assignment and tracking tools for advisors and provided the first demonstration of the student portal experience for Continuing Education learners. Teams also demonstrated appointment scheduling, student tasks, portal resources, Marketing Cloud migration progress and a new approach to managing course alerts.
Ìý

Project Update

Sprint 6 testing was scheduled for Aug. 4-6, followed by the Sprint 7 build beginning Aug. 5. Project leaders reported that Marketing Cloud, data migration and integration workstreams remained on schedule. All demonstrations used fictional data in a sandbox environment rather than student records.Ìý
Ìý
Sprint 6 Demo Updates BuffET CRM05 outreach record example

Alerts & Outreach

Sprint 6 added new tools for creating and assigning outreach records in Salesforce Education Cloud.
Ìý
Staff can assign outreach records to:
  • A student's primary advisor
  • Another advisor on the student's success team
  • A coach
  • The staff member creating the outreach record
Sprint 6 Demo Updates BuffET CRM05 outreach alert
The demonstration showed advisors viewing outreach counts from both student records and academic cases. Advisors can also receive email reminders 24 hours before a scheduled follow-up date if no action has been recorded on an outreach record.
Ìý
Additional Sprint 6 work included:
  • Outreach counts on student records
  • Outreach counts on academic cases
  • Connections between care plans and alerts

  • Updates to restore extracurricular and student group information on academic casesÌý

Sprint 6 Demo Updates BuffET CRM05 student portal login screen

Student Portal

Sprint 6 included the first demonstration of the new student portal.
Ìý
The portal is designed to provide students with access to appointments, tasks, resources and other support services in one location. The demonstration focused on the experience of a Continuing Education learner who does not have an assigned success team.Ìý
Ìý
Sprint 6 work included:
  • A student portal home page
  • Navigation menus
  • ÃÛÌÒ´«Ã½Æƽâ°æÏÂÔØ branding
  • Search functionality
  • Resource pages
  • Student task management
  • New-user registration for Continuing Education learners